Privacy Policy

Avid Health Privacy Policy

Effective Date: 07-01-2022

At Avid Medicare Agency, we are committed to protecting the privacy and confidentiality of our website visitors and users. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices you have concerning our use of your personal information.

By accessing or using our website, you agree to the terms of this Privacy Policy.

SMS opt-in or phone numbers collected for SMS purposes are not shared with any third parties or affiliate companies for marketing purposes.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information such as your name, contact information (including email address, phone number, and mailing address), and any other information you voluntarily provide when interacting with our website or services.

SMS opt-in or phone numbers collected for SMS purposes are not shared with any third parties or affiliate companies for marketing purposes.

We may contact individuals who voluntarily submit their information through advertisements, landing pages, or partner marketing campaigns.

1.2 Log Files

Like many other websites, we may automatically collect and store certain information in log files. This information may include:

  • IP address
  • Browser type
  • Operating system
  • Referring/exit pages
  • Clickstream data
  • Other similar information

2. Use of Collected Information

2.1 Personal Information

We may use your personal information to:

  • Communicate with you
  • Respond to inquiries
  • Provide requested services
  • Improve our website and services
  • Send promotional materials, updates, or other communications

You may opt out of promotional communications at any time.

2.2 Log Files

We use log files to:

  • Analyze trends
  • Administer the website
  • Track user movement around the site
  • Gather demographic information

This information is aggregated and does not personally identify users.

3. Consent to Contact (Calls & SMS)

3.1 Consent to Communications

By providing your phone number through our website, forms, advertisements, or other communication channels, you provide prior express written consent for Avid Health Associates LLC (“Avid Health”) and its licensed insurance agents to contact you regarding Medicare plan options and related insurance services.

You agree that we may contact you using:

  • Telephone calls
  • SMS / text messages
  • Artificial or prerecorded voice messages
  • Automatic telephone dialing systems (ATDS)

These communications may be sent to the phone number you provided, even if your number is listed on a federal or state Do Not Call registry.

Consent to receive calls or text messages is not required as a condition of purchasing any goods or services.

3.2 SMS Communications

If you opt in to receive SMS messages from Avid Health Associates LLC:

  • Message frequency may vary
  • Message and data rates may apply
  • You may reply STOP to opt out at any time
  • You may reply HELP for assistance

SMS opt-in or phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.

We maintain records of user consent, including timestamps, IP addresses, and form submissions where applicable, to document authorization to contact you.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Disclosure of Information

We may disclose your personal information in the following circumstances:

  • With your consent or at your direction
  • To comply with applicable laws, regulations, or legal requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of business assets

We do not sell personal information.

Information may be shared with:

  • Licensed insurance agents affiliated with Avid Health Associates LLC
  • Insurance carriers necessary to process applications
  • Service providers assisting with website operations, CRM systems, or communications

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website.

These technologies may collect information about your browsing activities on our website and other websites you visit.

You can configure your browser to refuse some or all cookies or alert you when cookies are being sent. However, disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites not controlled by us. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites before providing personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without parental consent, we will take reasonable steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with the revised effective date.